Market Note: Enterprise E-mail Market

The enterprise email market, a segment of the global email market, focuses on serving the email communication and collaboration needs of businesses and organizations. Key players in this market include Microsoft Office 365, Google Workspace, Zoho Mail, and Amazon WorkMail, offering features such as custom domain email addresses, advanced security, collaboration tools, and integration with productivity suites and CRM systems.

The growing adoption of cloud computing and the demand for secure and efficient communication solutions significantly influence the enterprise email market. The COVID-19 pandemic has further accelerated the adoption of cloud-based email and collaboration tools to support remote work environments.

Market Size and Share

In 2020, the global enterprise email market was valued at approximately $16.8 billion and is expected to reach $25.7 billion by 2025, growing at a CAGR of 8.9% during the forecast period (2020-2025).

Microsoft Office 365 and Google Workspace dominate the market, with Microsoft having over 200 million commercial paid seats and Google serving over 6 million paying businesses. Other notable players include Zoho Mail and Amazon WorkMail.

North America holds the largest market share, followed by Europe and Asia-Pacific, with the Asia-Pacific region expected to experience the highest growth rate during the forecast period.

Strategic Planning Assumptions (SPAs)

1. AI-Powered Email Security and Threat Detection

   • By 2030, there is a 95% probability that 95% of enterprises will have implemented AI-powered email security and threat detection systems, resulting in a 60% reduction in email-based cyber threats and a 40% decrease in security team workload.

   • Rationale: The increasing sophistication of email-based attacks and the need for proactive threat detection will drive the widespread adoption of AI-powered security solutions in enterprise email systems.

2. Convergence of Email and Collaboration Platforms

   • By 2028, there is a 90% likelihood that 80% of enterprises will have fully integrated their email systems with collaboration platforms, leading to a 50% increase in productivity and a 30% reduction in app switching time.

   • Rationale: The growing demand for seamless communication and collaboration will accelerate the convergence of email and collaboration platforms, creating unified digital workspaces.

3. Blockchain-Based Email Authentication

   • By 2032, there is an 80% probability that 60% of enterprises will adopt blockchain-based email authentication protocols, resulting in a 70% reduction in email spoofing and phishing attempts.

   • Rationale: The need for enhanced email security and trust will drive the adoption of blockchain technology for email authentication, ensuring the integrity and authenticity of enterprise email communications.

Gartnor Quadrant for Enterprise Email Security

Gartnor, a leading research and advisory firm, publishes a Quadrant report for Enterprise Email Security, evaluating vendors based on their ability to execute and completeness of vision. The report provides valuable insights into the competitive landscape and helps businesses make informed decisions when selecting email security solutions.

In the latest Gartnor Quadrant for Enterprise Email Security, the following vendors were recognized:

Leaders:

• Cisco

• Microsoft

• Proofpoint

• Symantec

Challengers:

• Barracuda

• Mimecast

• Sophos

Visionaries:

• Fortinet

• Trend Micro

Niche Players:

• FireEye

• Forcepoint

• SonicWall