The Video Audio Center of Lawndale, California
Video & Audio Center in Lawndale
While Video & Audio Center in Lawndale faces some operational challenges, such as inconsistent service, dated technology, and higher prices compared to big box stores, the store has built a loyal customer base over its 36 years of operation. Customers consistently praise the knowledgeable and caring staff, as well as the store's extensive selection of electronics, particularly televisions. The store's personalized shopping experience, written lowest price guarantee, and reputation for reliability make it a preferred alternative to larger chain retailers for many local shoppers. Overall, the store's strengths appear to outweigh its weaknesses, resulting in an average rating of around 3.5 out of 5 stars across review platforms. With some targeted improvements, Video & Audio Center could enhance its position as a go-to destination for electronics in the Lawndale community.
in Spanish,
Si bien Video y Audio Center en Lawndale enfrenta algunos desafíos operativos, como un servicio inconsistente, tecnología desactualizada y precios más altos en comparación con las grandes cadenas, la tienda ha construido una base de clientes leales en sus 36 años de operación. Los clientes elogian constantemente el personal conocedor y cariñoso, así como la extensa selección de electrónicos de la tienda, particularmente televisores. La experiencia de compra personalizada de la tienda, la garantía de menor precio por escrito y su reputación de confiabilidad la convierten en una alternativa preferida a las grandes cadenas minoristas para muchos compradores locales. En general, las fortalezas de la tienda parecen superar sus debilidades, lo que se traduce en un promedio de alrededor de 3.5 sobre 5 estrellas en las plataformas de reseñas. Con algunas mejoras específicas, Video y Audio Center podría mejorar aún más su posición como un destino principal para electrónicos en la comunidad de Lawndale.
The overall negative feedback is relatively mild compared to the positive reviews, with most issues appearing to be operational or systemic rather than fundamental problems with the business. The criticism tends to be constructive rather than severe, suggesting areas for improvement rather than major failings.
Positive Aspects
Customer Service
Staff is frequently described as knowledgeable, caring, and patient
Not pushy with sales
Employees like Misty receive specific praise for helping customers make informed choices
They maintain good customer records, remembering previous purchases even after many years
Staff helps customers find products that match both their needs and budget
Product Selection
Large selection of electronics, especially TVs
Carries major brands and latest technology
Known for TV sales particularly (mentioned as a major flat screen dealer)
Longevity & Reliability
Been in business for over 36 years
Customers report returning for repeat purchases over decades
Many reviews mention coming back after 10+ years for new purchases
Shopping Experience
Customers appreciate being able to compare different options
More personalized experience compared to "big box" stores
Store offers written lowest price guarantee
Hours of Operation:
Monday-Saturday: 10 AM - 8 PM
Sunday: 11 AM - 7 PM
Primary Review Sources:
Yelp Reviews
Shows an average rating of 3.5 stars from 70 reviews
Location listed: 17124 Hawthorne Blvd, Lawndale, CA 90260
Multiple dated reviews spanning several years
Birdeye Reviews
32 customer reviews
Specifically for the Lawndale location
Trustpilot Reviews
Multiple customer reviews including detailed feedback about service quality
Mentions of being in business for 36+ years
Describes them as "LARGEST FLAT SCREEN DEALER IN SOUTHERN CALIFORNIA"
BBB (Better Business Bureau)
Business profile information
Lists years in business: 43
Business started: 1/1/1981
Chamber of Commerce Listings
Confirms business details and location
Provides service category information
Official Business Information:
Phone: (310) 214-0081
Hours of Operation:
Monday-Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
The analysis is based on reviews and information primarily from established review platforms and business directories, with multiple sources corroborating the general sentiment and business details.
Note: Reviews span different time periods and the documents appear to include data up through October 2024, though as an AI with a knowledge cutoff date, I cannot verify the most recent entries.
